- Plase contact MYthing before returning any items.
- You can return the product within 10 days of delivery.
- The product must be in unused and undamaged condition in original packaging.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another product? Please return to us the item you have received and purchase the new item.
- If a package is unclaimed you might have to pay a handling fee.
Please contact MYthing before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts MYthing and gives information relevant and the reason for complaint.
You can return the product within 10 days of delivery. The product must be in unused and undamaged condition in original packaging. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. MYthing suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
MYthing will make a refund of eligible returns. If you paid by
invoice, we will need a bank account number to transfer the money back to.
The easiest way is to e-mail it to us along with a brief description of
your case. Please note! The original shipping costs are not refunded.
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. MYthing is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another product?
Please return to us the product you have received and purchase the new.Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, MYthing reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org